Support At Home Packages

How do Support At Home Packages work, and how do I get one?

If you are over 65 yrs and are experiencing health or aged related decline in your ability to do the things you used to be able to do at home you may be eligible for some support!

Home care packages are funded by the Australian Government - your first step is to call My Aged Care to register and request an assessment.

If you are not already receiving services through My Aged Care, the first step is to check your eligibility for an assessment. You can do this online at My Aged Care or by calling 1800 200 422.

At your assessment you will be assessed to see if your health issues are significant and your ability to manage at home has declined,  you may be deemed eligible for a Support at Home Package to assist you with your clinical needs and supports at home.

You may be expected to contribute to the cost of your care, moving forward and this amount will depend on your financial situation - you will need to complete an Income and Asset assessment through Services Australia. Your contribution fee will be capped.

Support at Home Classifications

The 8 Classifications and budgets

What services do you need support with?

Once you are assigned your funding/level, we can then assist with providing the following services within your Home Care Package.
These include but not limited to;
• Domestic Assistance
• Social Support
• Flexible Respite
• Personal Care
• Nursing
• Gardening
• Home Maintenance; Minor Repairs
• Centre Based Respite
• Allied Health
• Emergency Monitoring
• Aids, Equipment
• Assistive Technology
• Home Modifications
• Meals
• Transport

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We envision a world in which anything is possible - when you put people first!


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Why We’re Different

Achieve More Than You Thought! 
At Holistic Horizons, we see a life waiting to be lived. Our NDIS and Aged Care support is built purely around the life, community, and dignity you deserve, delivered with true heart by a family-owned, not-for-profit team dedicated to personalised care. 

Our aim is to promote social inclusion and interaction, improving independence, and building confidence in the community through experiences that differ from everyday routines.

Contact us today to learn more about our outstanding support services.

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Real stories and real community care: Meet Jim & Val

After decades spent taking charge, first as an electrical supervisor and later as a government training consultant, Jim was used to keeping busy. But when daily household chores began taking a toll on him and his wife, Val, they knew it was time for extra support.

They didn't want a distant corporate provider; they wanted a local team that truly understood their community.

Discover how connecting with Holistic Horizons gave Jim and Val the personalised, reliable in-home care they needed to keep enjoying their garden, staying involved in their community, and living life on their own terms.

At Holistic Horizons, care is a true partnership rooted in dignity, connection, and family values. We combine clinical expertise with genuine heart to simplify your care journey, giving you the consistent support, independence, and peace of mind you deserve to thrive in your community.
READ JIM AND VAL'S STORY READ JIM AND VAL'S STORY


Why Choose Us

Passionate

Everyone at Holistic Horizons is dedicated to the quality of the services we provide, and to the happiness and dignity of those in our care. We believe in what we do; and we do whatever we can to make sure our clients believe in us.

Family-oriented

We value the contributions our client’s families make, and we make sure to include them in our planning. We hold regular family meetings, and provide them ongoing access to our services coordinators.

Respectful

We will always go the extra mile to make sure all whom we support feels valued and validated. We focus on our client’s abilities, rather than their disabilities, and place tremendous value on the input and feedback from parents and carers.


Communicative

We pride ourselves on the quality and sincerity of our communication. We strive to ask the right questions at the right times, and to build warm, lasting relationships with all those in our care.

Holistic

We believe in providing our clients with a wholesome, fruitful, all-encompassing supportive experience. It doesn’t matter what the challenge—we want our clients to know that we are here for them.

Nimble

Determined to the provide the best possible outcomes for our clients and their families, we make every effort to ensure our support networks are versatile, responsive, and adaptable to our client’s needs and wishes