Home Care Packages vs Support at Home: What’s Changing?

The Australian Government is updating the way in-home care is delivered. The new Support at Home Program is designed to bring several existing home support programs together into one simpler, more streamlined system. The aim is to reduce confusion, cut paperwork, and give older Australians greater choice, flexibility, and control over the services they receive.

Home Care Packages (HCP)
Home Care Packages currently support older Australians who need ongoing help to remain living safely and independently at home. There are 4 levels of HCP, each offering different amounts of funding based on a person’s needs. Services may include:
Personal care (showering, dressing)
Domestic assistance
Nursing support
Allied health services
Transport and social support

Support at Home (SAH)
From 1 November 2025, the new Support at Home Program will replace both the Home Care Packages (HCP) and Short-Term Restorative Care (STRC) programs. Support at Home will introduce 8 classifications of care, allowing for more tailored, flexible support that better matches each person’s individual situation. The goal is to make it easier to get the right help, at the right time, without unnecessary complexity.

If you would like help understanding these changes or what they mean for your support with Holistic Horizons, our team is here to guide you every step of the way.


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Assistive Technology and Home Modifications (AT-HM) Scheme

As of November 1st, 2025, this program is designed to help older people purchase equipment or small home modifications needed to live safely and comfortably at home.

What does this mean for you?
-Funding for these items will be separate from your Home Care Package (so it won’t reduce your package funds).
-It will be quicker and easier to access.

You can talk to us about what would make your home safer, things like rails, ramps, or assistive equipment to help with daily home activities.

If needed, we can arrange for an Occupational Therapist (OT) to visit your home, assess your needs and recommend the right supports.


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What We Believe

 At Holistic Horizons, we believe that anything is achievable, and we envision a world where everyone can accomplish their goals and fulfill their hopes. Our organisation is committed to doing everything possible to make this a reality, providing exceptional support services for people with disabilities and older Australians living at home.

We take pride in delivering outstanding disability and in-home aged care  support services across Redcliffe Peninsula, Logan Caboolture, and surrounding areas. Our team is dedicated to helping individuals to live fulfilling lives and reach their full potential.

Contact us today to learn more about our services. (07) 3048 1919

Do you have a question?

(07) 3048 1919

enquiries@holistichorizons.com.au

1/228 Anzac Ave Kippa-Ring QLD 4021

Monday - Friday 8am - 4pm

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Why Choose Us

Passionate

Everyone at Holistic Horizons is dedicated to the quality of the services we provide, and to the happiness and dignity of those in our care. We believe in what we do; and we do whatever we can to make sure our clients believe in us.

Family-oriented

We value the contributions our client’s families make, and we make sure to include them in our planning. We hold regular family meetings, and provide them ongoing access to our services coordinators.

Respectful

We will always go the extra mile to make sure all whom we support feels valued and validated. We focus on our client’s abilities, rather than their disabilities, and place tremendous value on the input and feedback from parents and carers.


Communicative

We pride ourselves on the quality and sincerity of our communication. We strive to ask the right questions at the right times, and to build warm, lasting relationships with all those in our care.

Holistic

We believe in providing our clients with a wholesome, fruitful, all-encompassing supportive experience. It doesn’t matter what the challenge—we want our clients to know that we are here for them.

Nimble

Determined to the provide the best possible outcomes for our clients and their families, we make every effort to ensure our support networks are versatile, responsive, and adaptable to our client’s needs and wishes.

Events & Expos

As part of our commitment to sharing our expertise and fostering collaboration within the industry, we attend events and expos to network with other professionals, learn from others, and stay up-to-date with the latest trends and innovations.

We believe that by sharing our knowledge and experience, we can contribute to the ongoing improvement of disability support services and promote greater understanding and inclusivity in the wider community.

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Community BBQ’s

We love bringing our community together at Holistic Horizons, and one of the ways we do this is by hosting regular community barbecues. We welcome everyone – staff, participants, community members, local businesses, family, and friends – to join us for a fun and relaxed afternoon.

Our community barbecues are a great opportunity to catch up with friends, meet new people, and enjoy some delicious food. We provide a sausage sizzle and drinks, and we cater to all dietary requirements, with vegan, vegetarian, and gluten-free options available.

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What We Do

At the core of our methodology lies inclusivity and collaboration, centered around compassion and self-empowerment. Our aim is to assist people with disabilities to live their best life possible, and we take pride in the positive outcomes we’ve achieved with our clients and their families. At the heart of everything we do is a deep sense of caring and understanding, which underpins our commitment to excellence.

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Network Breakfast

We host a Quarterly Network Breakfast and it has been a great success, with attendees from across Moreton Bay Region and North Brisbane. Our events feature guest speakers who lead informative discussions on topics relevant to Support Coordinators, Plan Managers, and Disability Services. Join us to expand your knowledge, connect with industry professionals, and engage in meaningful conversations.

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 What We Do Best

At Holistic Horizons, we believe that everyone deserves access to quality care and support, regardless of their abilities. Our support services are designed to meet the unique needs and preferences of each individual, providing personalised care and support that promotes independence and well-being

Lifestyle Enrichment Program

These programs provide individuals with the opportunity to experience new activities in a safe environment.

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Our Properties

Our residential properties are carefully selected and designed to provide the highest level of comfort and support.

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Respite Care

Our respite care services are designed to provide short-term care and support when caregivers a much-needed break.

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NDIS Support Coordination

We are your trusted provider of NDIS support coordination services and we can help you access the support and services you need.

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Community Access

Our community access services are designed to help you participate in social and recreational activities that are important to you.

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Supported Independent Living Services

We offer an ever-growing list of residential properties, each carefully selected and designed to provide the highest level of comfort and support.

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Testimonials


"I think Holistic Horizons is the best, because I have been with the company for a while and I hope that more people will join up and love it as much as I do"

Ethan


"Holistic Horizons have the best facilities, and the support workers genuinely care for me. I feel confident, independent, and in control of my life."

Chelsea


"The Support Worker has been 'amazing' to say the least. Kind, understanding, and just the very best fit."

Patricia Harland – Parent